Recent Water Damage Posts

Water damages and what to do

9/19/2022 (Permalink)

Flooded hardwood floor SERVPRO of Midtown Memphis

What actually occurred?

The plastic water line behind the refrigerator frequently cracks, starting a sluggish trickle that accumulates water behind the refrigerator unseen. Excessive condensation buildup is another typical cause that has the same result. Numerous issues can arise in your house as a result of water damage from your refrigerator, especially given how long the issue may go unnoticed before it is discovered and how much damage has already been done to your floors and the surrounding surroundings. Mold can grow and your floors can deteriorate in the ideal conditions of moisture, heat, and darkness. These mold  spores can be problematic in places like apartments or enclosed spaces, and a condition like this should not be disregarded. Since SERVPRO specializes in mold remediation, we will gladly get rid of the problem and stop any future aggravation for you.

Next, what?

Any visible water must first be cleaned up to prevent further damage and the possibility of mold growth. After doing this, check your refrigerator to see if there are any obvious leaks or places where excessive condensation may be accumulating. If feasible, it's critical to replace any damaged connections in order to immediately halt the leak. Examine the damage to the area under and around the refrigerator if you are able to. The majority of the time, damage to the floors will be obvious, but the underlying issues may be hidden beneath.

Call SERVPRO of Midtown Memphis at 901-454-4975

Post Flood Tips

9/19/2022 (Permalink)

Servpro Disaster Team SERVPRO of Midtown Memphis

Steps To Take After a Storm

Are you stuck with a home that is completely engulfed in flood water? There are certain actions that are necessary to take in order for you to protect your property. Here are three important steps you need to take after the storm to protect your best interests.

1. Tell your mortgage lender immediately. Not only will you most likely be able to waive any late fees on your bill - you may even be able to defer payments if your area has suffered from an extreme weather -related tragedy. That is why it is important to take this step before any other.

2. Call your homeowner’s insurance company. The earlier you file a claim, the more likely it is that you will have it quickly approved. Just be prepared to record any water damage and related repairs for their records as well as your own. An insurance adjuster may need to inspect the property, as well, so be prepared for his or her arrival.

3. Find a trusted, professional cleanup company. It is never safe or very effective to clean and repair your home yourself after the flood water has left its effects, so you need to find the best local Midtown Memphis residential storm damage service to help you create a thorough cleanup plan that gives you the best chance of restoring your property.

Above all else, make sure that you keep yourself and your family safe after a storm. A flooded home can cause contaminated standing water, electrical dangers and other hazards that you need to be aware of. In some cases, it is best to avoid your property at all costs until local authorities give the all-clear. Once everything has settled down at and around your house, a professional cleanup team can help you figure out how to deal with flood water and its related damage so you and your loved ones can be safe and happy in your home once more.

Restore or Replace?

9/16/2022 (Permalink)

Flooded Kitchen SERVPRO of Midtown Memphis

When your Residential property has been damaged by fire or water, SERVPRO of Midtown Memphis mission is to make it "Like it never even happened" as quickly as possible and at the lowest possible cost to you.

Part of recovering your home and belongings includes identifying which things and structures can be preserved using our cutting-edge restoration procedures and equipment and which will need to be replaced—according to research conducted by the insurance and repair industries, restoring property after the fire and water damage is less expensive than replacing it. Restoring is also less disruptive to our clients, allowing them to stay in their homes throughout the process and rapidly return to normal.

 Our SERVPRO Team is trained to identify when restoring can be performed with the high-quality outcomes that our clients deserve as a preferred mitigation and restoration partner for most major insurance companies. This "repair" rather than "replace" mindset can help you save money while keeping family treasures, keepsakes, and other impossible or prohibitively expensive items to replace.

If your home or business has been impacted by water or fire damage, call the professionals at SERVPRO of Midtown Memphis at 901-454-4975

  • AMRT -Applied Microbial Remediation Technician
  • ASD -Applied Structural Drying Technician
  • CCT -Carpet Cleaning Technician
  • ECTP -Employee Certification Training Program
  • FSRT -Fire & Smoke Damage Restoration Technician
  • HST -Health and safety Technician
  • OCT -Odor Control Technician
  • RRRP -Lead-Based Paint Activities and Renovation
    WRT-Water Damage Restoration Technician
  • IICRC -Certified Firm


  • ASBO
  • EPA Lead-Safe Certified Firm
  • Institute of Inspection, Cleaning & Restoration Certification

How Can I reduce the level of flood damage in my home?

9/15/2022 (Permalink)

Flooded carpet SERVPRO of Midtown Memphis

For many Midtown Memphis residents, any storm-related flooding can be a traumatic event. While there are methods to prepare for flooding like reinforcing your roof or removing expensive furniture, there is little help in an emergency's immediate aftermath. Our SERVPRO technicians can help you overcome flooding by performing vital mitigation acts quickly after a storm event.

Flood mitigation in Midtown Memphis  may include actions like removing standing water from the home, drying inner rooms, or temporarily storing possessions at our warehouse. Contacting a highly qualified restoration company immediately after discussing your coverages with your insurance carrier can go a long way to reducing the losses caused by a flood after the fact.

What preventative measures are useful for storm areas?
- Taking out a flood insurance policy
- Maintaining water disposal in the home such as basement sump pumps, gutters, and drainage
- Turning off water mains access ahead of time to avoid backups

Do floodwaters permanently damage furnishings?
Furnishings are frequently victims of flood damage for residents. We understand how many items may be difficult to replace in a home, so our dedicated SERVPRO technicians are expertly trained in contents restoration. Larger items like sofas may benefit from temporary removal to a dry area where they can be thoroughly dehumidified to remove any excess moisture. Our technicians can also apply an extensive range of cleaning products and techniques to return upholstery to its preloss condition. By pre-testing on discrete areas of the fabric, we can avoid lasting damages of color fade or spot.

What restoration is available for furnishings?
- Thorough drying of the affected furniture
- Special services for leather, satin, or other unique upholstery
- Buffering and mechanical cleaning of furniture fibers

An unexpected summer storm can lead to extensive damage to both your home and its contents. Contact our SERVPRO of Midtown Memphis at 901-454-4975for assistance.

3 Types of Water in a House Spill

8/26/2022 (Permalink)

Servpro crew cleaning SERVPRO of Midtown Memphis

Water Categories:

A home water spill can be a disappointing and confusing experience, especially if it is your first time. All of a sudden, you have a distressing quantity of liquid loose in your home in Midtown Memphis. Depending upon the situation, it could even continue to release more water into a room. Your first step should be to turn off all the water to that pipe or appliance. If you are dealing with contaminated water, you should immediately call for the services of a professional water damage mitigation team in your area. The company will dispatch a crew to your area to get  the situation under control. A water spill could involve any of the three types of water. It is important to know a little about each one. 

1. Clean Water: this is likely to come in from the home through a supply line. It is clear, drinkable water and usually comes out of taps in your kitchen or bathrooms. While it can still cause damage to your home, it is not always an emergency. 

2. Gray Water: This is mildly contaminated water and has a gray appearance that comes from impurities in the water. Liquid from a washing machine or a dishwasher machine would fall into this category, as would water from a toilet bowl provided there are no feces present. The water can do damage to household items and structures much quicker than clean water and it should be cleaned up as soon as possible. 

3: Black water: This refers to water from a sewage spill of from gray water that has sat around for a long time. It usually looks dark and nasty with unpleasant odors. It should be treated as an emergency and cleanup should be undertaken by trained professionals with appropriate equipment. While contaminated water is always a serious concern, all water spills in your home require careful cleanup. Some situations call for professional services. 

What Building Services Does SERVPRO Offer After Water Damage?

3/31/2022 (Permalink)

Water damage SERVPRO of Midtown Memphis

Water damage can come from several sources - a leaking pipe, a running faucet, a washing machine overflow, or even a natural disaster such as flooding or storm damages. . While prolonged exposure to water damage leads to mold and odor issues, you don’t have to wait- call the professionals! At SERVPRO of Midtown Memphis , we have the training , equipment, and expertise to properly restore your Memphis commercial building. The water damage restoration process is three-fold: it involves the water removal, cleanup, and drying process, which we document to verify that your Memphis property has been dried thoroughly. We also work with your insurance provider to manage the paperwork for a stress-free claims process. When we’re through the restoration journey, your Memphis business will be at its preloss condition or better!

What Types Of Building Services Can SERVPRO of Midtown Memphis Provide? 

  • When your business has been affected by water damage, the immediate concern should be implementing temporary measures until the experts arrive to prevent further damage. 
  • These measures can include placing roof tarps and boarding up to remove debris and secure the building. 
  • We offer a full range of building restoration services , including document drying and drywall installation to furniture restoration and floor repairs (hardware AND linoleum). 

What Does The Water Damage Restoration Process Look Like In Midtown Memphis 

  • It is crucial to note that every water damage scenario is different, but the general process stays the same. 
  • Once you call us, a representative will walk you through the crisis and ask several questions to help us understand the scope of damage and types of equipment to bring. 
  • After we gather information, the water extraction process starts almost immediately. This is because the drywall will break down, and furniture starts to crack along with a musty odor that will overtake your Nashville property if water damage is not taken care of ASAP. 
  • Once we finish the extraction process, drying and dehumidification begin. We use specialized equipment to access the remaining water hidden in plain sight. Our knowledgeable team uses room measurements, relative humidity, and temperature to determine the number of air movers and dehumidifiers to bring for drying your property. 
  • Next, we clean and sanitize all restorable structures and items damaged by water. Our team is trained to remove odors and deodorize your property through a number of techniques. 
  • Finally, the restoration process begins! This means we restore your Midtown Memphis business to its preloss condition through a series of major or minor repairs.

This franchise is independently owned and operated. 

Flood Risks

9/16/2021 (Permalink)

Servpro logo SERVPRO of Midtown Memphis

If you’re in the process of buying a house or you’re looking for a new homeowners insurance policy, you might be familiar with what a flood zone is. If you don’t know what they are, you might want to start reading about them.

Zoning for Floods?

A flood zone is an area in a specific geographical space that the Federal Emergency Management Agency has determined has at least some risk of flooding. There are four primary types of zones, which correlate to the severity or category of excessive water events that can occur in that area.

  • Moderate to Low-Risk Areas
  • High-Risk Areas
  • High Risk – Coastal Areas
  • Undetermined Risk Areas

How to Find Your Zone

Each area’s zones are depicted on a community's Flood Insurance Rate Map, also known as FIRM, which can be found online at You can also contact your local municipality or look on their website, most cities will have zoning information available online. You can try searching for the term “flood elevation certificate” for faster results. 

Some people may think that these zones can only be found next to a large body of water or along a river or stream, but that’s not the case. Houses that are nowhere near a body of water can experience a flood if there’s a large rainstorm. 

Emergency Preparedness

Knowing what kind of flood zone you live in can also be helpful for storage options and emergency preparedness. If you live in a high-risk zone, for example, you probably don’t want to put boxes directly on the floor, and you might want to increase the number of your emergency supplies. 

If you weren’t aware that your home is potentially at risk for a flood, and a storm causes water-related damage, you should contact a storm damage specialist in your area to determine your best course of action and get the damage repaired as quickly as possible. 

Preparing for a Storm Loss

9/16/2021 (Permalink)

SERVPRO worker extracting flooded office SERVPRO of Midtown Memphis

Hurricane peak season  runs for the months of July, August and September.  Now is a great time to start thinking about your preparedness efforts, in the event of a hurricane or strong storm.

After experiencing last year’s more active than normal hurricane season, Property Managers in Midtown Memphis  should prepare in case we are threatened by inclement weather.

Here are some tips

  • Plan ahead
  • Come up with a “Playbook.” The playbook or manual should include employees’ phone numbers, emergency contacts, who is responsible for what, etc.
  • Talk with your employees and determine who will be considered essential personnel
  • Have a meeting with the building owners and then meet with tenants to inform them of the action plan in case of inclement weather
  • Prepare an evacuation route and post it throughout the building
  • Think about implementing an automated email, text, or voicemail message to keep your tenants/employees informed
  • Have all the insurance information up to date and keep it in a safe place
  • If evacuation is mandatory, nobody should remain in the building
  • If you don’t know where to start, give us a call today so we can tell you about our Emergency Ready Plan.

    Call SERVPRO of Midtown Memphis today at 901-454-4975 

Flood damage repairs

9/15/2021 (Permalink)

Servpro logo  SERVPRO of Midtown Memphis

Flood Damage Repairs

Choosing SERVPRO over other options offers you a full-service restoration company able to handle all aspects of your home’s flood damage from the initial inspection through the numerous steps necessary to dry out, clean, restore and repair your dwelling and personal belongings. Because we are part of a national fellowship of franchises, we can leverage enough crews and equipment to bring your home to preloss condition, even if we are also helping some of your similarly situated neighbors and local businesses. Our staff also supports you through any claim submission processes with your insurance company.  We are aware of local rules and regulations concerning the many issues resulting after flooding and pledge to return your home to its preloss condition so you and your dear ones can resume residence safely and comfortably.  

A call to SERVPRO of Midtown Memphis at 901-454-4975 is the most critical decision you can make after floodwaters from our local rivers invade your neighborhood. Place your trust in us, and we strive to exceed your expectations as we restore the damage flooding has done to your home.

When you need professional Water damage cleanup, mold remediation, or fire restoration, you only need to call one company. We provide the cleaning and restoration from start to finish. SERVPRO of Midtown Memphis can restore a roof after a storm, a kitchen from a fire, and the electronics from smoke damage. We want the best for our Memphis community because we live and work here along with you.

  • 24- Hour Emergency Service 
  • Faster to Any Size Disaster
  • Highly trained professional technicians. 
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

As a trusted leader in the restoration industry, SERVPRO has over 1,700 Franchises in the U.S. and Canada that are ready to help. SERVPRO of Midtown Memphis professionals have the advanced training and equipment needed to clean or restore your home. We also have the resources to respond faster to any size disaster.

SERVPRO Drying System

9/15/2021 (Permalink)

Servpro equipment SERVPRO of Midtown Memphis

Drying out wet materials and contents inside your Midtown Memphis warehouse is an essential part of the restoration process. After standing water and moisture in carpet gets extracted, building materials must be dried so that more damage does not occur. To help speed up the natural evaporation process air moving and dehumidification systems get implemented.

If moisture sits inside your business' warehouse for too long items stored there may get ruined. If moisture resulting from a commercial water damage incident in Midtown Memphis  does not get removed within 24 hours, mold can develop on building materials and contents such as tools or products stored for your company. Mold can cause health effects with some people and commonly develops inside a building that contains excessive moisture in the air and building materials.

When drying out moisture inside a structure, our SERVPRO technicians use air movers and dehumidifiers to create an environment that speeds up the drying of wet materials. The pieces of equipment get arranged in places that do not impede foot traffic and hinder business operations. The air movers get set up so that they push air in a counterclockwise motion hitting walls at a 45-degree angle to push the wet air away from the walls. The dehumidifier then pulls water out of the air, dispenses it in liquid form, and exhausts out warm, dry air that gets used in the air flow created by the air movers.

As water naturally evaporates off of wet materials the air close to it holds moisture. The air movers push this moist air into the center of the room where the dehumidifier can remove the water vapor. However, we do not position the air movers directly at the dehumidifiers because that would reduce the quantity of warm air coming out of them. Dehumidifiers instead get placed so that air movers can intake the hot, dry air exhausted out of them after water vapor is removed.

The correct positioning of drying equipment can reduce the time it takes to dry out moisture inside your warehouse thus saving your company money. Calling SERVPRO of Midtown Memphis after a loss can prove to be beneficial to your business.

The 3 Essentials of Water-Damage Protection for Your Business

8/6/2021 (Permalink)

Servpro logo with water damage SERVPRO of Midtown Memphis

Understanding the Three Essentials of Storm Preparedness

The right amount of water in the right place is life-sustaining. When too much water makes its way to the wrong place, it can endanger lives and property. Weather conditions that cause flooding are a primary contributor to commercial property damage. Understanding the three essentials of storm preparedness may help you avoid costly water damage restoration, due to a severe weather event.

Staff Preparation

Preparing your coworkers may prove essential if rising water becomes a reality. Consider the following measures.

Registering with an emergency notification service

Providing your staff with emergency preparedness training by a water emergency specialist

Posting building evacuation routes

Preparing an emergency kit with first aid, water, non-perishable food, flashlights, batteries, towels, and blankets

Choosing an emergency preparedness team leader

With your staff now prepared, you may want to bring your building into compliance with flood-safe practices.

Building Preparation

A few precautions can help you avoid costly water damage to your facility. Winterizing your irrigation backflow preventer in cold winters can prevent broken pipes. It may be useful to equip your sump pump with a battery backup that can allow the pump to run, even in a power outage. Regular cleaning of gutters and storm drains can prevent flood-favorable conditions from developing near your structure. With your staff and facility prepared, the third area to address is your financial protection.

Insurance Coverage

Because water-related damage can result in the destruction of irreplaceable items, insurance coverage is recommended. If your business is located in a high-risk area, you may have been required to purchase a separate flood insurance policy when you purchased the property. Even if your flood risk is low, you may still benefit from a policy that includes coverage for other common types of water damage, such as roof or pipe leaks.

Because water cleanup is generally a disruptive and costly process, you may ultimately be glad you devoted some time to prepare. Taking care of a few preventive measures could prove well worth the trouble by minimizing the impact on your valuable property and your bottom line.

Did Your Business Have Water Damage?

3/31/2021 (Permalink)

Water damage SERVPRO of Midtown Memphis

Water damage is one of the most challenging issues that a property owner can face because of different factors. First, they can cause severe damage to one’s establishment and belongings when left unresolved. Second, it can cause the growth of mold.


In a nutshell, it is the type of damage done on a structure and the belongings within due to excessive moisture and collected water. This usually happens in least-visited spaces of the establishment where water can collect without notice. They are also usually the lowest depths of one’s property like crawl spaces and basement.

Here is some equipment that might be needed for water damage…


As the name suggests, it is an equipment used to move air, but in its process, it actually helps dry water-damaged flooring and surfaces by forcing moisture to evaporate more quickly.


Another piece of equipment that can help in water damage restoration is the dehumidifier since it is specifically designed to deal with excessive moisture. Aside from that, it can also help maintain the humidity of an area to a set level.


You would probably have to deal with airborne contaminants as well, especially if you can smell the musk of mold in the air. You will need an air scrubber for that which filters out any particles in your indoor air.


Finally, you will need a Restoration moisture meter. It is a device that gauges the severity of water damage on a surface or an area by assessing the moisture present. It is a must for you to have if you’re planning to do all the restoration on your own.

Here at SERVPRO we have all this equipment to help get your business back up and running and leave it “Like it never even happened.”

Water Damage vs. SERVPRO

1/5/2021 (Permalink)

Wet Floor sign with Servpro logo SERVPRO of Midtown Memphis

We have had several hurricanes this year. And while we are not along the coast we still get the after effects caused by these storms. We end up with lots of wind, rain, and ground water. 

This can cause many stresses on our homes. Employees at SERVPRO are trained on handling each scenario when dealing with water damage. We follow strict guidelines to make sure we don’t cause more damage and to keep your home or business safe from potential peril in the future. 

Water left untreated can cause significant mold and other micro organisms to grow. You also do not want to over-dry your home or business. Many materials have some amount of moisture already in them. By over-drying, you can harm the integrity of the material. There is a balance of moisture in the air to the walls and floors. Moisture too high can cause it to be soft and flimsy, moisture too low can cause it to be dry and brittle. 

SERVPRO is trained and certified to make sure we know and understand the perfect balance. We are held to the highest of standards to take care of your home without any worries. We understand that water damage can be super stressful. We want to help ease your mind and take some of the stress off of you.

Getting wet carpet and pad out may be necessary

9/21/2020 (Permalink)

Wet carpet SERVPRO Midtown Memphis

SERVPRO of Midtown Memphis 

Drying and Dehumidification 

After the water removal step, your floors and walls may look dry at first glance, but they are still wet to the touch. Most building materials, like drywall and wood, are porous and will retain significant water. The retained water will cause these materials to warp, swell, or break down and can also cause mold damage.

Drying and Dehumidification 

SERVPRO of Midtown Memphis professionals will manipulate temperature and relative humidity to remove the remaining moisture. They use specialized equipment, including industrial air movers and dehumidifiers to remove water retained by building materials and other hard to access moisture. They'll carefully monitor the processes using moisture meters until the materials return to acceptable drying goals. 

* Use dehumidification equipment

* Use monitoring equipment to track progress

Monitor floor and walls 

They check the moisture levels to monitor the drying process.

* Monitor Floors 

* Monitor Walls 

Drying Equipment 

* Industrial grade dehumidifiers help prevent secondary water damage like swelling and warping of floors, walls and furniture

* High speed air movers create airflow across walls, carpets, pads, and furniture which accelerates the evaporation of moisture. 

Protecting your water damage claim

9/16/2020 (Permalink)

SERVPRO logo with water coming out of ceiling SERVPRO Midtown Memphis

3 Things to do to protect your water damage claim

Bursting pipes, sewage backups, or overflowing toilets, there are so many catastrophes in residential properties, which is the primary reason to pay for insurance coverage. However, as most water mitigation companies in Memphis Tn, will tell you, insurance is only part of the battle. It is tricky enough to get full water coverage, but if you do, you need to protect any claim to ensure you receive payment. There are at least three things you need to do to protect your claim.

  1. Mitigate further loss
  2. Call your insurer
  3. Document everything

Mitigate Further Loss
When dealing with water damage, first mitigate further loss. An insurer wants to know you did everything possible to minimize the extent of the damage. For example, if you are dealing with bursting pipes, did you turn off the water supply? Or, if you have a hole in your roof, did you cover it with a tarp to prevent rain from entering the property? If you fail to implement mitigation steps, an adjuster may decline your claim.

Call Your Insurer
Call your insurer immediately after the damage occurs. Most insurance companies expect clients to call to report damage within the first 24 hours. If you wait any longer than a day, you risk the acceptance of your claim. Also, the faster you call the insurer, the sooner an adjuster is sent to your home.

Document Everything
While you may need to wait for a claims approval before you fix a broken pipe, there are likely other repairs you can make. However, document everything and keep receipts. Take pictures of the original damage to show the adjuster. If repairs cannot wait, Gather bids to prove you researched the companies before hiring.
Any home can have water disasters, like bursting pipes, but the approach to filing an insurance claim may differ from insurer to insurer. Make sure you contact your insurance company and know your responsibilities, so you avoid risking your coverage.

Addressing Water Damage after a Fire

9/16/2020 (Permalink)

SERVPRO logo SERVPRO Midtown Memphis

Friend or Foe? Is water a collaborator in fighting a fire or an accomplice to the damage sustained? Water, if not correctly used, it can be a double-edged sword in a fire hazard. It might initially sound counter-intuitive to consider water damage after a fire hazard. Still, water is involved in every stage of a fire hazard.

At the beginning of a fire

If you have fire sprinklers, these are activated by smoke or heat. Some sprinkler systems are activated only in specific rooms where the fire is detected, while others are an all-or-nothing system. As the whole room or area gets sprinkled with water, materials also get sprayed.

During the fire

If the fire spreads and gets hotter, utility pipes get damaged. Fire quickly melts and damages PVC water pipes, and leakages occur. If the water pipes are copper, the fire heats the water and builds up pressure in the pipes. Cracks and joints can burst open, flooding the immediate area.

Fighting the fire

The main weapon firefighters deploy a fire with is their water hose. The pressure, force, and sheer amount of water brought to bear on a building is often enough to douse a fire, break properties, and drench everything. It is a common sight for furniture and household items to be soggy in the aftermath of a fire due to this step.

After the fire

At this phase, it is essential to quickly address the damage from the previous stages, as water damage can have a lasting effect. When water damage is left unaddressed, the damage compounds over time. The moist environment and soaked materials are perfect conditions for mold to grow. 

Carpets get damaged, drywall, and the ceiling soaks up water, compromising their structural integrity and aesthetic appeal. Unaddressed, water damage from a fire constitutes a danger. The seal around appliances such as sockets and bathtubs weaken and break lose, opening up an opportunity for infestation by moisture-loving pests such as pill bugs. Electrical shock is another risk unaddressed water damage can pose.

It is imperative to contact a restoration expert as delay often leads to further damage and rising costs. Their understanding and help would also help get your home/office back to normal as soon as possible. Contact SERVPRO of Midtown Memphis to address your fire and water damage concerns. 

SERVPRO is the Answer for Water Damage Cleanup and Restoration

8/6/2020 (Permalink)

SERVPRO logo with Water Damage SERVPRO Midtown Memphis

Water in a business or in a home can cause serious damage to your property. This situation becomes far worse considering that the moisture creates a perfect breeding ground for bacteria and mold. This circumstance exposes the individuals to possible environmental issues.

The restoration process involves drying the housing unit, decontamination, and repairing damaged elements. A quick response when there is a case of water or flood damage is crucial for to prevent secondary damages. Here are a few steps to take when dealing with water damage: 

1) Contact the Emergency Line
Making a call to the emergency operators is recommended as the first and crucial step to ensure that lives are saved, and there is a mitigation measure against further loss of property. Details of the location and the status of the scene are crucial in ensuring an efficient restoration process.

2) Inspection and the Analysis of the Water in a Home or a Business
A professional assessment of the magnitude of the water damage in your business or home is crucial in determining the class as well as the category of destruction. Classes of water damage refer to the gravity of the water absorbed in the various parts of the structure including the extent of the damage to the exterior. The categories define the after effects on the clean water systems and the sewer systems. This information is vital in establishing the best solution to restore the property back to its original state.

3) Water Removal for a Residential or Commercial Building
The professionals then extract the water to ensure there is mitigation of secondary water damage. The removal process involves the use of high-powered suction pumps and vacuums. The possibilities of bacterial and fungal growth are reduced thanks to the rapid water cleanup, and this helps in preventing an outbreak of diseases.

4) Drying
In light of the main aim of restoration, the drying process is meant to reduce all moisture levels in the house to preloss conditions. Drying can take several weeks to be completed and once done, the dehumidification process begins. Scientific methods have been recognized to the less invasive methods adopted in today’s drying measures.

5) Cleaning
The water cleanup service involves washing the clothes, furniture, and other personal belongings. For the business situation, the cleaning would be more demanding because most of the items in the office are electronic equipment and files. Once completed, the SERVPRO professionals begin sanitizing the home or business items.

6) Restoration
The final step deals with rebuilding the home or the business back to its original condition before the flood damage. The amount of repair and replacement is contingent upon the severity of the flood damage.

How we can help with your water damage?

3/24/2020 (Permalink)

SERVPRO drying down to the science logo SERVPRO of Midtown Memphis

If water damage does occur in your home or commercial property, immediately call SERVPRO of Midtown Memphis 901-454-4975 for restoration services.

SERVPRO's team will:

*Assess damage for restorability and safety. 

* Determine the extent of the moisture content in effected areas.

* Move and prop up furniture on blocks if necessary. 

* Extract the water

* Remove carpets and carpet pads if necessary. 

* Spray and treat germs and bacteria in contaminated areas. 

* Start the drying process with air movers and dehumidification equipment. 

* Ensure rooms are completely dry and conduct a walk through with homeowners to guarantee customer satisfaction. 

At SERVPRO of Midtown Memphis our first question is always: is the source fixed or do you need help fixing the source? No job is to big or small for our crew of certified and highly trained experts. 

Always be looking for water damage

1/7/2020 (Permalink)

The problem is the longer you wait after having a water damage, the more damage you are actually causing to your home or business. When you have water damage the best thing to do is shut off the water source that is causing the damage. If the damage is coming from something you are unable to cut off then you may need to contact a plumber in your area. Once this is completed then you want to call SERVPRO of Midtown Memphis to come out and assess the problem. It doesn't matter the size of the damage we will be able to help get it under control. 

Water damage can be difficult to spot but here are some signs you can look for in your home or business:

* Water rings on your ceiling or walls

* Soft or sagging on your ceiling or walls

* Wet or soggy carpets

* Warping in your wood flooring 

Helping Schools

9/18/2019 (Permalink)

High School with SERVPRO vehicles out front SERVPRO of Midtown Memphis was called to help assist a local High School that had water flood due to overnight flash floods

Helping Schools Provide Clean, Healthy Environments for Our Children

Educational institutes can depend on their local SERVPRO Franchise Professionals for fast, thorough service in the event of a fire, water or mold damage. With 24 hour emergency response SERVPRO Franchise Professionals provide mitigation, cleanup and restoration services to reduce recovery costs and to help ensure minimal interruption to your curriculum. 

Your local SERVPRO Franchise also provides expert cleaning for emergencies or special needs exceeding routine janitorial capabilites, including stain removal, upholstery and drapery dry cleaning, indoor air quality and vandalism cleanup. 

Our Franchise Professionals are trained to clean and sanitize building materials, surfaces and contents following restoration industry standards, using professional cleaning products and EPA registered cleaners and disinfectants. 

SERVPRO - In a Class By Ourselves:

*Over 1,700 Franchise Nationwide

* Serving America Since 1967

* Trusted by Hundreds of Insurance Companies Nationwide

* Nationwide Disaster Recovery Team

*24- Hour Emergency Response 

When Severe Weather Hits Memphis Tn

9/11/2019 (Permalink)

Lightning lights up a open field alongside a highway The odds of being struck by lightning in your lifetime is 1 in 3,000.

Flooding presents a serious risk to your commercial or residential property, the occurrences of interior and coastal flooding or other intrusion events is becoming more common. It only takes 24 hours following a water intrusion before your property is in jeopardy of secondary damages. 

Severe weather can cause damages to your roof leaving your home or business vulnerable to water damage. SERVPRO of Midtown Memphis has a 24 hour emergency service. Our emergency service team is equipped to handle the following: 

Property assessment

Temporary roof repair

Debris clean up

Water clean up

Structural water dry-out

We also offer a complete reconstruction service so you can work with one contractor to make things "Like it never even happened."

SERVPRO of Midtown Memphis professionals are ready to address any and all damages you may have. If you experience wind and storm damage to your home or business contact our office at 901-454-4975

Water Damage Response Tips for Property Owners

9/4/2019 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. 

These tips are for clean water situations only:

1. Shut off the water source if possible, and if it can be done safely. 

2. Remove excess water by mopping and blotting.

3. Remove and prop up wet upholstery cushions for even drying. Do not put cushion covers in washing machine.

4. Place aluminum foil or wood blocks under furniture legs.

5. Hang furs and leather goods separately at room temperature. 

6. Remove oriental or other colored rugs from wet carpeting. 

7. Do not use a regular vacuum to remove water. 

8. Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water. 

9. Do not leave books, magazines or other colored items on wet carpeting. 

If you have any questions or need help to ensure your property is drying properly, contact SERVPRO of Midtown Memphis today 


SERVPRO of Midtown Memphis Faster to Any Size Disaster

8/13/2019 (Permalink)

SERVPRO of Midtown Memphis understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly me it "Like it never even happened."

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Backed by a nationwide system of more than 1,600 qualified franchises, no damage is too large or small for SERVPRO of Midtown Memphis. 

As a locally owned and operated business, we live and work in this community too. We are close by and ready to respond immediately when you need cleaning or restoration services. We're also part of a national network of over 1,700 franchises, which allows us to respond quicker with more resources. For major storms and disaster, we can call upon special Disaster Recovery Teams for additional resources. 

Faster To Any Size Disaster

1/10/2019 (Permalink)

24 Hour Emergency Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Midtown Memphis  provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Need Emergency Service? Call Us 24/7 – 901-454-4975

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Midtown Memphis arrives quickly and starts the water extraction process almost immediately.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Water Damage Timeline

8/27/2018 (Permalink)

servpro logo with water damage SERVPRO of Midtown Memphis

Flooding and water damage is very invasive. SERVPRO of Midtown Memphis arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Within Minutes

  • Water quickly spreads throughout the property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week:

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

More Than 1 Week:

  • Restoration time and cost may increase dramatically; replacing contaminated materials and structural rebuilding may be extensive
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

About SERVPRO of Midtown Memphis

SERVPRO of Midtown Memphis  specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. Give us a call if you have any questions (901-454-4975)

What to do when you home or office floods

8/20/2018 (Permalink)

Flooded living room SERVPRO of Midtown Memphis

A flooded home is a devastating event for any homeowner. It has the ability to ruin many of your possessions in addition to your property itself. Due to the fact that water damage can quickly become permanent if not addressed as soon as possible, if you do suffer flood damage to your home, it’s important that you call the professionals at SERVPRO of Midtown Memphis to help restore the home. However, there are some things that you can do before they arrive. Here are some things you can do immediately after a flood to start the restoration process.
Call Your Insurance Agent
Regardless of how bad a flood has hit your home, it’s likely done some significant damage to some of your possessions and to the structure of your home. Soon after you recognize the damage, you should call your insurance agent. Most water damage in the home is covered by homeowner’s insurance policies but you’ll want to contact them to make sure as there could be exclusions.
Check Before Entering Home
Before you re-enter your home after flood damage, check for any structural damage that may have occurred. Severe flooding or water damage has the ability to compromise the integrity of the structure. If you enter the home without closely inspecting what you’re walking into, the building could potentially collapse, trapping you inside. Once you’ve entered the home, you should be very careful about where you’re walking, especially if you’re moving from carpeting onto a hard surface.
Document Evidence
Once you have entered the home, document the evidence of that damage that has been done by taking photos of it. If there are any questions, particularly by your insurance company about the validity of your claim, you’ll have evidence to show them. While you document the damage, save any items that you can. Some items, such as porous materials, may have been damaged beyond repair. When the SERVPRO crew arrives to restore the home, they’ll save as many items as possible. But if there are items that have not been damaged, you can take them out to avoid any further potential damage.
Take Inventory
While you’re examining the damage that has occurred in your home, make a list of the damage or lost items in the home. Make sure to include the date they were purchased and their value with any receipts you may have. Store that list with any inventory of your possessions that you may have taken before the flood. If any of your possessions must be disposed of, which some may, make sure you have photographs of the items.
Turn Off Power
After the flood damage occurs, turn off all power, especially to the affected rooms. Also refrain from using any electrical appliances as you could electrocute yourself if you’re standing in water. Keep the power to the home off until an electrician can come and thoroughly inspect the system to ensure it’s safe to turn back on again.
Prevent Mold
Mold thrives in environments where moisture is present which makes flooded parts of a house ideal for mold growth. The existence of mold in a home can be hazardous so it’s important to prevent the mold from growing if at all possible. Removing any wet contents from the home as soon as possible will help to prevent such mold growth around the home.
Proper Protection
Regardless of how well you think you can clean up after a flood, you should call the professionals at SERVPRO of Midtown Memphis  to ensure that as much of your property is salvaged as possible. But if you do decide to start the cleanup process before they arrive, it’s important that you are properly attired. Wear long sleeves, pants, gloves, and boots when dealing with flood water to ensure your safety.
If you suffer flood damage in your home, you should contact the professionals at SERVPRO of Midtown Memphis  to clean up. But if you want to get the process started prior to their arrival, these tips will help you remain safe.

Recovering Your business from Water Damage

8/7/2018 (Permalink)

Commercial Water Damage Events creates Challenges

Flooding and water damage events at Midtown Memphis  commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

SERVPRO of Midtown Memphis specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO Midtown Memphis

7/26/2018 (Permalink)

SERVPRO logo SERVPRO of Midtown Memphis

SERVPRO of Midtown Memphis is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

SERVPRO's call center operates 24 hours a day, 365 days a year. The call center staff is trained in IICRC Standards and emergency mitigation.

The call center staff confirms the quick dispatch of an emergency team to your home or business to start the emergency mitigation process. 

SERVPRO's call center staff follow-up is designed to deliver customer satisfaction and a comprehensive electronic file when the project is complete. 

With top of the line equipment and time tested cleanup and restoration techniques, SERVPRO of Midtown Memphis has the expertise to help make your house or business back to "Like it never even happened."